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FAQ
About Referral Program
1. How does the TrillionBattery Referral Program work?
The TrillionBattery Referral Program allows you to earn rewards by inviting friends, family, or colleagues to join our community. Both the referrer and the referee will receive benefits upon a successful referral.
How to participate:
● Log in to your TrillionBattery account to obtain your unique referral link.
● Share the referral link with friends, family, or colleagues.
● When a referred friend successfully registers, they will receive an 8% discount coupon.
● If the referred friend places their first order within 30 days of registration, you will receive a 5% discount coupon.
2. Who is eligible to participate in the Referral Program?
● Referrers: Must be registered TrillionBattery members and subscribed to our newsletter before referring others.
● Referrers: Must be new users who have not previously registered with TrillionBattery.
3.What qualifies as a successful referral?
A referral is deemed successful when a new user, who does not have an existing TrillionBattery account, registers using your unique referral link.
4. What happens if my referral forgets to use my referral link?
To qualify for rewards, your friend must complete their registration using your unique referral link. If they fail to do so, the referral will not be eligible for any benefits.
5. How can I track my referral status?
You can monitor the progress of your referrals by logging into the TrillionBattery Referral Program page. Additionally, we will notify you via email when a referred friend makes their first purchase within 30 days of registration.
6. Does my referral link have an expiration date?
Yes, your referral link is valid for 30 days. Be sure to use the most recent link when referring new users.
7. Where can I get further assistance?
If you have any questions or require further assistance, please contact our customer support team at service@trillionbattery.com
About Referrers
1.Can I refer friends from other regions?
No, the referral program is region-specific. If you’re using the US site, your friend must also sign up on the US site. Any rewards or discounts will only be applicable to that region’s store.
2.Where can I share my referral link?
You can share your referral link anywhere—via email, social media, or direct messaging.
3.Will I earn rewards if my friend makes multiple purchases?
No, referral rewards apply only to the first purchase made by each referred friend within 30 days of signing up.
4.How can I check my referral rewards?
You can find your rewards under the "My Rewards" section on the Referral and Bucks pages in your account.
5.Are there any limits on referrals or rewards?
No, you can refer as many friends as you’d like!
6.What should I do if I haven’t received my reward?
Please verify the following:
●Your friend signed up using your referral link.
●They didn’t have a Trillionbattery account before.
●At least 30 days have passed since their first order was delivered.
If all conditions are met and you still haven’t received your reward, contact us at service@trillionbattery.com.
7.What if my friend is having trouble signing up?
Make sure they haven’t previously registered with Trillionbattery, as only new users are eligible for referral rewards.
8.Can my friend use multiple referral links?
No, each friend can only sign up using one referral link. However, you can share your link with multiple friends, so spread the word!
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1. What rewards can I earn as a Referee?
When you sign up using a Referrer’s unique link, you’ll receive an 8% off coupon for savings on your first order.
2. Can I become a Referrer and earn rewards too?
Absolutely! Visit the referral program page to get your exclusive link. Invite friends to join Trillionbattery, and you can earn a 5% off coupon.
3. Will the rewards expire?
Yes, the 8% off coupon expires 45 days after being issued.
4. Is there a minimum order value for a referral purchase?
No.
Terms & Conditions
1.General Terms
By participating in the Trillionbattery "Refer A Friend" Program, you agree to Trillionbattery’s Terms & Conditions, Privacy Policy, and the specific terms outlined in this program.2.Program Overview
The Referral Program allows Trillionbattery members to earn rewards by inviting friends or family to sign up or make a purchase at Trillionbattery.3.How to Earn Rewards
a. Referrers log in to their Trillionbattery account and access the referral page.b. Share their unique referral link with friends or family.
c. Referees receive an 8% discount coupon upon successful sign-up.
d. Referrers receive a 5% discount coupon when their referrals make a purchase within 30 days.
4.Eligibility
● Referrers: Must be at least 18 years old (or the legal age in their jurisdiction) and registered as a Trillionbattery member.● Referees: Must also be 18+ to qualify. Both parties must log in to their Trillionbattery accounts.
5.Referred Customer Requirements
● The Referee must sign up using the Referrer’s unique referral link and must not have an existing Trillionbattery account. ● Self-referrals (e.g., using multiple emails) are strictly prohibited.
6.Qualified Referral
● A Qualified Referral occurs when a Referred Customer successfully signs up for the first time on the same regional Trillionbattery website as the Referrer. ● Only the first successful sign-up qualifies for rewards.
7.Qualified Purchase Referral
● A Qualified Purchase Referral occurs when a Referee makes their first purchase within 30 days of signing up, and the purchase is not refunded within 30 days. ● The transaction must take place on the same regional Trillionbattery website as the Referrer.
8.Referrer Rewards
● Referrers earn a 5% discount coupon when their Referee completes their first purchase within 30 days.9.Referee Rewards
● Upon signing up through a referral link, Referees receive an 8% discount coupon.10.Use of Coupons
● Coupons are only redeemable on the same regional Trillionbattery site and cannot be exchanged for cash or store credit.11.Reward Validity
● Referral coupons expire after 45 days.12.Reward Display
● Coupons for purchase referrals will appear in the "My Rewards" section 10 days after the order is delivered. Some delays may occur in certain cases.13.Referral Link Usage
● Referral links must be shared only by the Referrer.● Additional or repeat purchases by the same Referee will not qualify for further rewards.
14.Referral Link Restrictions
● Referral links shared on unauthorized third-party websites will not be considered valid.15.Shared IP or Device Policy
● If the Referrer and Referee share the same IP address or device, only the Referee will receive rewards.● Trillionbattery reserves the right to disqualify participants engaging in fraudulent activities.
16.Discount Limitations
● Referral discounts cannot be combined with other Trillionbattery promotions or special sales.17.Legal Compliance
● Referrers must comply with all applicable laws, including privacy regulations.18.Anti-Spam Policy
● Unsolicited sharing of referral links that may be considered spam is strictly prohibited and may result in disqualification.19.Disqualification for Misconduct
● Trillionbattery reserves the right to disqualify participants who attempt to manipulate the program. Legal action may be taken against violators.20.Account Termination
● Trillionbattery reserves the right to terminate the accounts of Referrers or Referees who violate the Referral Program Terms.21.Account Termination
● Trillionbattery reserves the right to modify or terminate the Referral Program at any time.● If the program ends, unclaimed rewards will be forfeited.
22.Final Interpretation
● Trillionbattery reserves the sole right to interpret these terms.● For any inquiries, please contact our customer service at service@trillionbattery.com.
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